1.Q: Can you provide customized services?
A: Yes, we offer a range of bespoke services including power adjustments, shape modifications, spectrum variations, and color customization to meet your specific needs.

2.Q: What is your monthly production capacity?
A: Our state-of-the-art factory boasts a robust production capacity of 50,000 lighting systems per month, ensuring we meet large-scale demands efficiently.

3.Q: What is your MOQ?
A: While our standard Minimum Order Quantity (MOQ) is 100 units, we also accommodate small sample orders for quality assessment by our valued clients.

4.Q: Can I get a sample for quality check?
A: Absolutely, we provide samples to ensure you can verify the superior quality of our products firsthand.

5.Q: How long is the delivery time?
A: For sample orders, our delivery time is 1-3 days. Bulk orders are fulfilled within 7-15 days, ensuring timely and efficient delivery.

6.Q: How long does your product warranty last?
A: We stand by the quality of our products with a comprehensive warranty: 5 years for power supplies and 3 years for all equipment.

7.Q: What certifications do you have?
A: Our products are certified by CE, FCC, ROHS, ETL, and DLC, ensuring compliance with international standards.

8.Q: What is your payment method?
A: Payment terms vary across regions, but generally, we require a 30% T/T deposit in advance and the remaining 70% balance before shipment.